New Member FAQs

This page is your resource for the top most commonly asked questions. Start by viewing and printing "Favorite Recipes and Oils Now What?"

 

Live Chat hours with customer service - open from 8am-10pm MDT M-F and 9am-2pm MDT Saturday and phone number 800-411-8151. email service@doterra.com (email is not the quickest way to get a response)

 

Doterra Catalog/Product Guide: doTERRA Catalog/Product Guide

View and print our Team E-book

 

Below you will find the following resources:

1. I am new to oils - what do I do now.
2. How to make roller, spray, veggie cap, use diffuser
3. How do I order next, LRP (Rewards Monthly Ordering)
4. Safety and Photosensitivity
5. I want to host a class & get free stuff. How?
6. How to save even more with secret LRP deals
7. Oil usage guide - what is safe?
8. Educational Videos
9. Jackson, age 12, tells you what he uses video
10. Sharing & Building Doterra
11. What plastics are safe?
12. How to redeem POINTS
13. I want to help someone get oils...now what?
14. How to take the LLV - Lifelong Vitality Vitamins
15. Return Policy
16.I helped some friends enroll and I got $ from doterra - what for? How do I get more thank u $
17. I Enrolled someone, now what?
18. Safety Myths debunked (Allergic to oils?, Lavender & Boys Breasts, Peppermint & Eucalyptus for children, Do Oils Expire)
19. How to Care for Diffusers
20. How to tell your friends to get started in doterra.

 

Thank you so much for helping your friends and family begin their journey to wellness with Doterra!
Sincerely,
Ennie Gonzaga, CHHP, CHPC

Certified Essential Oil Coach / Educator